This is the final post regarding my review of Kevin Tsai’s book ‘说话之道’ (Book One). (Read Part 1.0 and Part 1.2). If you have yet to read his book, I highly recommend that you get your hands on a copy soon. I love the illustrations (actually short comic strips) within, and the anecdotes that Kevin shares. Each chapter makes one good point, and each chapter is short (possibly 3 to 4 pages only). Even if you’re not a fan of reading Chinese books, just one chapter a day before you go to bed should not be too difficult.
And no, I have yet to figure out the rationale for using an umbrella as a prop for the book’s cover shoot. Would you have any idea as to why he did that? (>_<)
Anyway, here are the rest of my learning points from Book One…
- Be involved and interested in conversation with your elders.
- Self-deprecating humor helps break down barriers. Don’t attack someone just to butter someone (else) up.
- Choose topics that everyone can participate in.
- Exit quietly.
- Don’t say “I understand” when you don’t / can’t.
- Go for win-win situations when asking for help.
- Be ready to apologize when you are in the wrong.
- Read between the lines.
- Return praise.
- Personalize messages.
- Look for clues regarding the person’s character.
- Learn to care for others.
- Make sure they can feel your ‘care’ for them.
- Avoid jargon. Have your own speaking style.
- Communication: more than words.
And I’m moving on to Book Two. 😀 There’s just so much to learn from this man that I’m glad he found the motivation to write book two. He had previously shared (on TV) that he was most reluctant to write book one. He probably thought no one would want to buy his books. (Hurhur) But the illustrator (likely a friend) had told him that the money he would receive for the artwork was money he needed to pay for his studies abroad. And so, that ‘pushed’ Kevin to quickly get the manuscript done so his friend’s plans would not have to be shelved indefinitely. All’s well that ends well, I guess. 🙂