I’ve dined at just about every F&B outlet in Waterway Point, yet I’ve never visited Fish & Co. before. Isn’t that strange? Had a fabulous lunch there today, also because of the awesome company (thanks, Samy!) I don’t have much to say about the service (rather lukewarm, like Monday blues have been carried over to Tuesday) and the company itself (processes not quite in place since they ran out of ‘chips’ so you can have fish and (no) chips today). But either we are geniuses at ordering just the right items, or the standard’s just so high at this outlet, ‘cos both the mains we ordered were SO YUMMY!
Here’s the lunch set menu:
I had the White Fish with Ebiko Gratin ($13.95) that comes with two sides and a drink. My pal had the Peri peri chicken with golden fried fish ($15.95), also with two sides and a drink. As they were totally out of chips, we had the paella rice and coleslaw. SO GOOD!
Just look at the state of my plate after I was done:
NEED I SAY MORE?
And here’s the best of both worlds… the peri peri chicken (that sauce is amazeballs, and yes, I think it goes better with rice than chips. Haha!) and the fried fish which my pal says is battered and fried so well, it’s like goreng pisang. 😀
For a business that serves such delicious fried fish, it’s rather strange how few diners there are at lunchtime, as compared to its neighbor next door that serves raw fish.
My pal asked how I would jazz up this business. And I think you really have to get customers through the door, that’s all. I’ve been blogging about Waterway Point since the mall first opened its doors to the public, and I’ve not dined at Fish & Co. Maybe the fengshui isn’t good and I’ve never felt “drawn” here? There must be some awesome promotion that gets people in, to try the taste of the food and get them hooked.
Maybe a 1-for-1 promotion? Maybe a $5.90 lunch set meal offer for a week? Maybe buy a main and get a soup, drink and dessert for free?
But service, yes, service definitely needs to be better. Welcome diners and usher them to their seats. SMILE. Be friendly. Ask if they’ve dined here before. Don’t just hand them an iPad after the meal to ask for feedback / to collect particulars for marketing purposes. 😛
And don’t you dare run out of chips again. Seriously? Fish and chips WITHOUT chips? Would you have chicken rice without rice? Prawn mee without noodles? 😛
And don’t place the spoon on my fish (as in the first picture above). Put it on the side where there’s no food. Or place it on the serviette on the table. It’s a $13.95++ meal, not a $3.50 one at a hawker centre, after all.
Still, the food was delicious. So all is forgiven. 😀 😀
*StarHub subscribers who spend at least $40 on a la carte items can redeem complimentary Fried Calamari. Only for dine-in; no takeaways! Valid till 31 Dec 2018. Check in-store for more details.