I reached Riverside Point about 45 minutes ahead of my appointment on Thursday. And I found that Massive Aesthetics was indeed within a shop with the name ‘Beauticove’ at #02-05/6. There were 2 female receptionists seated behind the counter. The shorter one looked smiley and friendly while the taller one is all ripped jeans and attitude. Tall lady tells me, somewhat annoyed, that the person I’m supposed to meet isn’t here yet. I take that as my cue to get out and come back later.
So I took a seat outside Harry’s, which was closed during lunchtime, and watched boats go by serenely on the Singapore River. 🙂 Also, it was a good chance to finish up my Ten Ren’s Tea (bubble tea) purchased at Chinatown Point. I figured I’d have to drink less tea after the teeth whitening session so I might as well indulge beforehand. Same rationale behind going for a buffet just before commencing your dieting plans. 😀
I reach before 2.15pm and the ‘therapist’ was still missing. The tall receptionist placed a clipboard with a questionnaire on the counter WITHOUT A PEN and told me to fill it in. I also watch her signaling to a customer who has just stepped out the front door to come back as she has some final instructions to impart. Safe to say I don’t think she’ll be receiving any sort of ‘Best Receptionist’ or ‘Best Customer Service’ award any time soon.
I check my phone and see that an SMS has come in – from Amanda who is stuck in a “traffic jam” and would like me to come by at 2.25pm. Erm… but my appointment is for 2.15pm and I don’t want to head back to Harry’s. 😀
There is a steady stream of female customers though. I think Beauticove serves as some sort of aggregator for service providers – maybe massage, facial, waxing, etc? (It’s already 2.26pm)
A pretty lady with a black Chanel bag comes in and is directed by the receptionist to a room. I think she gets undressed in there? Receptionist goes in too and spends a few minutes in there – maybe 5? Then receptionist and pretty lady both come out and the receptionist asks for payment and pretty lady hands over her Nets card as instructed. I was so confused. What went on in the room? And what’s she paying for?
Amanda arrives at 2.33pm. She smells strongly of cigarettes so I wonder if she was perhaps caught up in a smoke break instead of a traffic jam. In any case, her shoulders and biceps seem *sorry* massive. So I don’t comment about the cigarette smell.
It’s a tiny room…
When she came close to me, to apply the gum protector, insert the retractor(?) and apply the whitening gel, it was a bit uncomfortable for me. I guess I shouldn’t have booked an appointment during the rainy season when smokers need more smoke breaks than usual.
I like that protective glasses are provided, with a piece of tissue for hygiene purposes. However, I suspect she may have applied the whitening gel onto my teeth with her bare fingers (I was wearing the glasses so I couldn’t see) but when her hands were on both of my cheeks to guide me into facing the right direction, I could feel the warmth of her fingers on my skin. So… no gloves, I guess.
And she worked on probably only 12 of my teeth:
At one point, she used some sort of instrument to probe my gums. Did cause a bit of pain, discomfort and shock.
There were supposed to be 3 rounds of gel + light treatment. But after 2 rounds, Amanda says she’ll help clean me up. I could hear her customers chatting with her outside so I wasn’t surprised. Because she had showed up late, but her customers were all on time or early, my treatment time was cut short.
I’m told my teeth look a little discolored with uneven patches but that it’ll sort itself out in a couple of days. (True) Also, Amanda says 1 treatment is never enough. I may need 1 to 2 more. And that she’ll message me later in the evening – but she didn’t.
Ok. No hard-selling then.
3.19pm: I am out. There are no instructions as to what to avoid eating or drinking, and basically no after-care.
There’s no gum sensitivity (which is what I’m afraid of), no pain after the treatment (which is good), though I don’t think I will be back. Better to get whitening professionally done at a proper dentist’s office. Back in 2014, I had teeth whitening done at i.Dental and the results were stunning.
This time, my treatment at Massive Aesthetics was booked using a Fave deal (with the 11.11 promo, it cost just $7.70!) BUT I did let Amanda know beforehand that I’d be blogging about the session. Gave her my blog address as well. And she did still show up late, smelling of cigarettes. So she probably isn’t impressed with bloggers.
I’ll also do myself a favor and not go for cheap teeth whitening sessions from now on even if the Facebook reviews (for other services by Amanda) are good.