Have you ever wondered why Subway is featured so often in Korean dramas, especially the popular ones like ‘Descendants of the Sun’ and ‘Crash Landing on You’? I have. And you can read about it on Quora too. SO anyway, I was watching an episode of CLOY earlier today and then got a craving for Subway (damn these product placements) and made my way to Waterway Point to get myself a Subway salad. (If you wanna lose weight by eating salads, you might as well walk to the outlet and buy it yourself. No GrabFood OK?) Haha! Luckily, there was just one guy ahead of me in the queue and he had ordered a wrap – so healthy too!
The lady who prepared the salad for me did the right thing. She did not have me “skip the queue” even though my salad was ready in a jiffy while the guy ahead of me was still waiting for his wrap to come out of the toaster/oven. SO, as you can see in the picture above, my salad was ready and I could have made payment ahead of the guy in front, but the staff did not tell me to go to the counter before the guy did. Smart. Also, the guy was covered in tattoos – from his neck all the way to his hands, and who knows where else.
*Strangely, though, it’s near impossible to know the names of the staff in this outlet. Either they are not wearing nametags (as has happened before), or like this lady’s, the name printed on the label is already peeling / torn / faded. So I made a guess, and let’s call her S.
S seemed rather preoccupied with talking to the guy in the green shirt behind her. From the dynamics of how their conversation went, I’d have guessed that he’s a supervisor or at least someone with a bit more power. She was trying to impress him. And I don’t know the backstory of what she was saying but I inferred that she had (maybe) slipped and fallen while carrying a tub of lettuce to the counter, but she had held on tightly and therefore no lettuce was harmed. (@_@) “So stupid hor? I should have just let go of the lettuce!”
So… I’m thinking that yes, she should have let go of that lettuce… and WHY does the guy need to know? He’ll promote her because she took good care of company property? Is that it?
Anyway… I asked for more tomato and onions and she totally did not hear / respond. Had to ask a second time. I guess she’d much rather talk to the guy.
After making payment and collecting the bag containing my salad, I noticed that one slice of capsicum was sticking out between the bowl and the plastic lid…
Always check your purchase before you leave…
She did not do a good job of placing the veggies neatly into the bowl, and simply left the lid on top instead of pressing it down and sealing the thing. Haiyaaaaaa…
If this happened for dine-in, perfectly acceptable.
But since I wanted to take the salad home… do you know what would have happened? If I had swung that plastic bag just a little, or been a bit clumsy like she supposedly was, my salad would not just be a tossed salad. It would have become Salad-In-A-Bag.
Guys… please take note. If your wife tells you to dabao something home, and she is hungry or worse, hangry, and you return home with a salad spilled into a bag… WOW. There might be new fireworks in your relationship… and not the pretty kind.
So immediately, I informed S about this. And instead of admitting her mistake, she tells me that for TUNA SALADS, they do not press the lid down. THEN WHY GIVE ME THE LID?! Only for other salads, like the meatball ones, will they seal them properly.
Sounded like a lousy excuse to me. I didn’t bother replying. I sealed the damn thing myself. And, of course, I sent feedback to Subway via the link printed on their receipt. I don’t even want the cookie on my next visit – too many calories.
At home, I found that I’d been given two pairs of cutlery for one bowl of salad:
Haiz. Just give your customer what he/she wants, and not what he/she doesn’t need. S will probably tell me it’s not a mistake. It’s an additional pair of cutlery to use during my next visit. 😉